The other day, one of Facebook’s bigger clients was privately complaining to me.
This gentleman is in charge of digital advertising for a worldwide company. He told me: “First they charge me for ads. Then they try and charge me again in order to make sure those ads get seen by more people.”
He was referring to Facebook’s presentation in February when it suggested brands have “Premium ads.” You know, ones that might be enjoyed by more than the estimated 16 percent of fans who actually see a brand’s messaging currently.